Thank you for choosing homeshop for your purchase. We strive to provide high-quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we are here to help with our hassle-free return policy.

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Returns for Unused Items

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We accept returns for unused items within 30 days of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please ensure that all tags, labels, and accessories are included.

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Free Return Shipping Label

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To make the return process as convenient as possible for our valued customers, we provide a free return shipping label for all returns of unused items within the 30-day return window. You can obtain your free return shipping label by contacting our Customer Service team at sales@earthcarebrands.com Our team will guide you through the return process and provide you with the necessary label.

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No Restocking Fee

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We want you to have complete peace of mind when returning unused items. Therefore, there is no restocking fee as long as the item is returned in unopened and unused condition, with all original packaging and accessories intact.

 

Return Process

1. Contact our Customer Service team at sales@earthcarebrands.com to initiate the return process and request your free return shipping label.

2. Carefully pack the unused item in its original packaging, ensuring that all tags, labels, and accessories are included.

3. Attach the provided return shipping label to the package.

4. Drop off the package at your nearest authorized shipping location.

5. Once we receive and inspect your returned item, we will process your refund or exchange, as per your preference. Refunds will be issued to the original method of payment within 30 business days of receiving the returned item.

 

Exclusions

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Please note that the following items are not eligible for return:

• Items that have been used, damaged, or altered in any way.

• Items without their original packaging.

• Items returned after the 30-day return window.

 

Contact Us

If you have any questions or concerns regarding our return policy or need assistance with your return, please don't hesitate to contact our Customer Service team at sales@earthcarebrands.com We are here to assist you and ensure your satisfaction.

home shop reserves the right to update or modify this return policy at any time. Please refer to our website for the most current version of our return policy.

Thank you for choosing homeshop. We appreciate your business and look forward to serving you again in the future.